Thanks for your interest in Sew Over It!
If you’ve taken a look at our FAQs but would like to get in touch with us directly, please use the email addresses provided below:
For help with Stitch School or general enquiries please email [email protected] where Becca or Ellie will be there to help you out.
You can also email [email protected] if you’d like to ask about a pattern or fitting query. Superstar fitter Ellie answers our fitting queries alongside our Pattern Manager, Nicole. Pro tip for if you’re getting in touch about a fitting issue; send in some pictures with your email. This will really help us diagnose any issue much quicker!
If you’ve got a problem with an online order then please get in touch on [email protected]. We’ve got Sojo, Ada and Rosie on call to answer your questions and get your orders out to you as soon as we can.
We aim to reply to all emails within 24 hours, however this may take longer in busier periods such as during sales or after new releases. We also work with a reduced team on the weekends so may take longer to reply.
With all of our customer service emails, the more information you can give us the quicker we’ll be able to reply with a solution or an answer to your question, and the quicker you’ll be able to get back to your sewing machine!
If you are interested in becoming a stockist or would like to know more about our wholesale terms, please email Becca at [email protected]
Press, marketing and partnerships
For press and marketing, please get in touch with Nicola at [email protected]